7 suggestions for improving team communication
Communication is the key ingredient that really binds the team.
Try these 7 tips to improve solidarity.
1. Leaders, you have the floor!
It is well known that an organization’s attitude is framed by its leaders. Their actions and, in particular, their words have an impact on everyone.
If you want to improve team dialogue, then set an example and follow these few effective principles of communication:
- Develop a working climate that is sincere, and that invites open and candid communication.
- Encourage constructive feedback based on honesty.
- Respect opinions that differ from yours; they enrich the team!
- Show your appreciation for professional communication.
Never underestimate the power of this simple word that opens the door to dialogue.
Take a few minutes to acknowledge colleagues, no matter what their hierarchical position in the company.
3. Getting to know you
Organize activities which allow team members to get to know each other better.
Team retreats, happy hours, theme lunches or team-building activities are all simple initiatives that allow employees to become better acquainted outside the formal workplace framework.
The better we know one another, the more comfortable communication becomes. Knowing why the other person acts and thinks the way they do reduces the risk of ambiguity and misinterpretation.
4. Customize communication
Communicate with your staff using their preferred method. Some are happier with face-to-face discussion, others prefer emailing. It is up to you to find out the optimal channel of communication with your employees.
Whichever method you use, keep conversations going. Long silences and the absence of feedback can sometimes come across as indifference.
5. Communicate clearly
Misunderstanding in a team is often a sign that communication is muddled.
An incoherent message can lead to confusion, ambiguity and poor work. Make sure that everyone’s role, responsibilities and your expectations are explicit.
Check to make sure your message has been properly understood.
Everyone, including you, will gain in efficiency.
6. We are all fallible
You’re only human, after all.
Forget the superhero ambition and be prepared to show humility when things are not going to plan.
If you have created a climate of trust, sharing with your team members about the difficulties you face will be easier and finding solutions more productive.
Do not be afraid to show your vulnerability, it will only benefit the relationship with your employees.
7. Use the technology
If you have not already done so, set up an efficient on-line system for communicating with your team.
It will make spontaneous communication more effective and faster than email.
In addition, internal communication tools streamline and keep track of your team’s important messages.