What to do about a broken windshield?

What to do about a broken windshield?

What should you do when there’s a crack in your vehicle’s windshield? Act quickly. Here’s why.

Windshield repair

The sooner you take your vehicle to a specialist, the better your chances that it can be repaired.

When to fix a windshield:

  • The diameter of the crack or chip is no larger than a loonie
  • As soon as you notice it (never ignore a crack or chip, even when it is not in the driver's line of sight)
  • The damage is limited to the outer layer of the glass
  • The crack or chip is at least 3 cm from the visible edge of the windshield and does not extend into the ceramic strip

Why repair a windshield?

  • To save money - repairing costs less than replacing. Plus, most insurers will pay for the repair without requiring the insured to pay the deductible.
  • To save time - repairing is much faster than replacing.
  • To reduce the risk of further problems
  • To do your part for the planet - it is estimated that approximately 1.2 million replaced windshields end up in landfills every year in Canada.

Windshield replacement

If you don’t get a chip repaired soon after it happens, then there’s a good chance that it will crack and eventually be unrepairable.

In this case, you will have to pay the deductible and your auto insurance premium will be affected.

When replacement is your only option, make sure to choose a specialist who will recycle the windshield. Why?

  • To reduce waste
  • To promote sustainable development
  • To be reused in other glass or fibreglass products
  • To limit the use of raw materials (the grade of sand used to make windshields is harder to come by)

What to do before going to see a specialist?

Contact your insurer to tell them that your windshield is damaged.

Ask about the expenses and the consequences on your annual insurance premium depending on whether you have your windshield replaced or repaired.

Your insurer will be able to refer you to a qualified specialist. Book an appointment with one your insurer does business with.